Nobody wants to be Ticket #402

Stop burying your customers in dead-end portals. Deploy a unified omnichannel AI chatbot that actually handles the work. No matter its resolving issues, booking appointments, or qualifying leads across WhatsApp, SMS, and voice.

No silos. No repeating. No delays.

Support Shouldn't Start With "Can You Repeat That?"

Your Customers Are Already Facing Multiple Obstacles

Public cloud AI creates vulnerabilities. Opira.io™ delivers private intelligence.

Nobody wants to pipe proprietary data through external APIs or wants vendor lock-ins. Not to forget the ungoverned AI proliferating across departments. But that’s exactly what happens when teams adopt cloud-based AI tools.

Meanwhile, your enterprise is dealing with data sovereignty requirements, regulatory compliance pressures, and complete blindness into what your AI systems leaking sensitive information.

The real issue is that cloud AI was never built for enterprise governance. That’s the gap Opira.io™ fills.

Chat, email, voice, and social tools don't talk to each other. Customers repeat themselves across platforms while agents lack full context, creating poor experiences.

Manual scheduling, missed appointments, and no automated reminders… all leads to loss of customers. No-shows multiply while revenue opportunities disappear into the scheduling void.

High call volumes, limited working hours, and inconsistent responses across agents. Rising costs and dropped calls frustrate customers and teams alike.

Email teams don't know what was said on WhatsApp. Voice agents have no idea a customer just messaged on Instagram. Every channel switch erases memory.

A Different Kind Of Intelligent Conversational AI Experience

Turn conversations into outcomes with an intelligent omnichannel ecosystem that transforms into a complete resolution environment with context awareness — not just another chatbot.

Everything Your Customers Need In One Conversation

It’s beyond the chat widget… It’s an intelligent execution engine.

Our omnichannel AI creates an experience that feels effortless for customers, yet delivers enterprise-grade resolution, automation, and intelligence behind the scenes.

Our conversational AI uses actual documents to solve problems on WhatsApp or Web. If it hits a wall, it doesn’t just quit, it opens a Jira ticket itself and hands over the full transcript so your team isn't starting from scratch.

Agentic chatbot handles the back-and-forth of booking, moving, or cancelling appointments. It is directly integrated into your Google or Outlook calendars. Due to its bi-directional nature, it automatically manages and sets reminders. 

True low-latency AI voice agents that transcribe live, summarize intent, and execute actions via voice command. Sub-second response times for natural phone interactions.

Unified CRM-style lead qualification via chat and voice based on intent and urgency. Automated lead tracking with order and payment processing integration.

No more manual updates. Our Python scrapers (Playwright) watch your site; the second you change a price or a policy, the AI learns it. It’s "set it and forget it" intelligence.

This isn't your typical Q&A chat bot. Rather, it's an AI customer support chatbot that is capable of querying database, triggering API call, or sending notification based on the logic you set in our drag-and-drop builder.

The AI chatbot can query databases, create tickets, book appointments, send notifications, and handle complex decision trees with visual drag-and-drop workflow design.

Handle Shopify order tracking, calendar syncing, CRM updates, and document retrieval across chat and voice with API-first architecture and secure OAuth 2.0.

Proven Value. Measurable Impact.

Faster Resolution Times
0 %
Reduction in Support Costs
0 %
Always-On Engagement
0 /7
First-Contact Resolution Rate
0 %

How Conversaction AI™ Works

From inbound signal to business outcome

Core Execution Flow 

User Message/Call → Intent Detection → Knowledge Retrieval (Private RAG) → Decision Logic → System Action → Logged & Auditable Outcome

This is not conversational UX.
This is conversational infrastructure.

Why Choose Conversactional AI™

Not all bots are built to resolve. Conversational AI, a multi-tenant, microservice-powered platform built on React 19 and LangGraph, is built to deliver.

Capability

Traditional Chatbots

Agentic Bot™

Omnichannel Support

✅ Unified

Voice AI Implementation

❌ Basic Text-to-Speech

✅ VAPI Voice Assistants

Workflow Logic

⚠️ Static/Linear

✅ Visual Drag-and-Drop

Knowledge Grounding

⚠️ Generic Answers

✅ Private RAG (Pinecone)

System Architecture

❌ Monolithic

✅ Laravel + FastAPI + Celery

Handoff Quality

⚠️ Partial

✅ Intent-Aware 

Ticket Creation

❌ 

✅ Jira Integrated

The Three-Engine Architecture

One Unified Platform

Most platforms are built as a single block. Conversaction AI™ is architected as three specialized microservices that work in sync, so every part of the system does exactly what it was designed to do, at scale.

It manages your API, handles multi-tenant database isolation, and locks down security via OAuth 2.0. It’s the traffic controller that ensures every request is routed safely and instantly.

The "thinking" layer. Built on FastAPI and LangGraph, this engine uses agentic logic gates to do more than just chat, it decides when to book a meeting, trigger a Jira ticket, or hand off to a human.

The automated brain. This service continuously crawls your site and docs, feeding updates directly into the AI's knowledge base. If your policy changes on your site, the AI learns it in real-time.

Built for High-Stakes Interaction

Fully Integrated with Your Communication & Business Ecosystem.

Support that never sleeps and sales that never miss.

Our Conversational AI platform is more than a conversational interface; it is a microservices-powered solution that scales with your enterprise, providing 24/7 resolution without the need for human intervention or channel fragmentation.

Powering Meaningful Conversations Across Industries

Designed for Every Customer Touchpoints

We built Conversaction AI™ for high-pressure environments where “please hold” is a revenue killer. This isn’t just another chat widget; it’s an execution layer that unifies your entire stack. Handle massive volumes without bloating your team or leaving your customers stuck in a fragmented, frustrating loop.

Solutions built for high-volume environments that need reliable, always-on engagement.

By stitching your channels together, our AI chatbot solutions don’t just “improve” the experience, they overhaul the math. Enterprises can experience a 70% drop in response lag along with an 80% reduction in support overhead. All while keeping your brand active 24/7 on the platforms that your customers actually use.

Industry

Key Outcomes

Core Platform Features

Retail & E-commerce

Order Lifecycle Management: Total Shopify GraphQL integration lets customers track, cancel, or return items inside the chat. No more portal-hopping.

Get real-time and live tracking of orders, CRm syncing and automated refund management. 

Healthcare & Clinics

Automated Bi-Directional Sync: A secure, 24/7 appointment management without a single manual entry or double-booking.

VAPI Voice agents, HIPAA-ready RBAC, and 

structured data collection for admin review.

Real Estate

Intelligent Lead Qualifying: Filter leads as per budget, intent, or location. Only the high-value prospects are directed straight to Slack or CRM.

Playwright-powered listing scrapers, automated listing updates, and intent-based lead routing.

BPO & Contact Centers

Document-Heavy Support: RAG implementation using Pinecone to answer complex policy or contract questions with source attribution.

Pinecone Vector Databases, OAuth 2.0 security, high-concurrency voice agents, PostgreSQL-stored conversation auditing, and OneDrive ingestion.

Every Conversation is the Start of a Lifelong Relationship.

Don’t let silence be the reason you lose a lead. Turn your conversations into your most powerful assets today.